Frequently Asked Questions

GATE Academy is an ed- tech company that provides educational solutions and tools to educators and students. Our vision is to ensure every student has access to quality education no matter their learning ability. We ensure students harness their full potential and learn in a fun and interactive way. Our team helps to build their confidence and provides educational guidance at every level. We are an impact driven organization that provides job opportunities to thousands of educators all over the world. Our mission is to use technology to transform education and make it available to all students. Visit www.gateacademy.com.ng to discover more about our extensive range of services

All of the tutors at GATE Academy are experts with years of relevant expertise. Many of our educators work or have worked in schools and have experience with a variety of curriculum and subjects. Before being accepted into the GATE Academy umbrella, they go through demanding exams, screenings, and personality tests. We only accept 1-in-8 tutors who sign up to teach with GATE Academy.

We offer tutoring both physical and online for various subjects to students in the K-12 grade in all subjects such as Numeracy, English, Mathematics, Accounts, Physics, Chemistry, Biology, Psychology, Economics, Design & Tech, Science, Additional Mathematics, Electronics, Business studies, Literature, Drama, Global perspective, etc. Our subjects are taught in various exam bodies such as the CAIE IGCSE, EDEXCEL IGCSE/GCSE, AQA GCSE, International Baccalaureate, OSSD, A’level, SAT, ACT, TOEFL, IELTS, WAEC, NECO etc

As well as academic subjects tuition, GATE Academy can help your child with other instructions or tutoring. Pick from: Academic subjects- Biology, Physics, English, Mathematics, Economics, Chemistry, Literature, Drama, Poetry, History, Additional Mathematics, Pure Maths, Mechanics, Business etc Test/Exam prep- IELTS, IGCSE, SAT, ACT, A’ Level, GCSE, TOEFL, GMAT, ACCA, ICAN, International Baccalaureate Diploma, OSSD, WAEC, NECO, UTME etc. Coding & Tech Instructions- Python programming, NodeJs, Javascript, Golan, CSS, HTML, Game design, Animation, 3D-Modeling, Robotics, Cybersecurity, UiUx, Graphics design, Artificial intelligence, Machine learning etc Languages- French, German, Mandarin, Spanish, Latin, etc Special needs tutoring and care- ADHD, Autism, Visually impaired etc Skills - Piano, Swimming, Pottery, Photography, Catering, and many more… And with GATE Academy your child isn’t tied into one subject. If they are taking Mathematics tuition but then need support with a different subject, we can help them get that needed support with an expert tutor/instructor for that subject or skill.

GATE Academy wants to simplify learning and bring innovation into an archaic tutoring system. We help learners with tailor-made support in our physical and virtual classrooms giving the quality of tutors, standardized curated topics and questions, progress updates to parents, fair pricing transparency and open communication, dedicated 24hr support, e-library access to educational advisory services, study plan flexible scheduling and payment plan

In the same way as traditional tutoring. The only difference is that the student and tutor are able to focus on a specific task or subject, and allows the student to experience a different kind of learning to potentially reach new skill and confidence levels. The tuition support could be physical or virtual.

The world is now a much better place because of technology, which has also improved access to education. Online learning enables tutors and students enjoy one-on-one tutoring from any location in the world. Physical classes can be changed to online classes at any time. By cutting down on travel time, tutors may offer virtual classes on time and with all of their energy and avoid transportation hazards. The digital whiteboard and screen sharing functions allow for a more interactive and engaging tutoring. Recording tool enables students to record their classes and play them back at any time. Since both the tutor and the student can be located anywhere in the world, online classes allow the student to have a wide selection of tutors.

Duration is set based on the client's request based on the student's age, skill level and grade.

Click on https://dev.gateacademy.com.ng/hire-tutor on any device and fill out all your specific requirements for your tutoring. A member of our tutor-matching team would reach out to you within the hour with a list of expert tutor-fit.

You will find your tutoring schedules under “Home” page of your user dashboard. Please, click the “Join class” link at the agreed day and time, and you will be redirected to the online classroom.

When you log in to the web app, you will find your schedules/booked classes under the homepage of your dashboard

All unused credits at the end of a billing cycle (when your next payment will be charged) will be rolled-over for use for some lessons in the following months.

You always have the possibility to reschedule or cancel your session in the GATE Academy webapp, as long as it is up to 8 hours before the scheduled start time for a physical class and 2 hours for an online or virtual class. All we require you to do is click on the “Reschedule/Cancel” button on the tutoring schedule for that day under the homepage and choose a new start time and/or date. Your tutor will then either accept or reject this request. We strongly recommend taking this action as far in advance as possible before the session start time. Please, bear in mind that if a reschedule or cancel request is at short-notice, your request may be rejected by your tutor, as they will have spent valuable time preparing for the session. As many of our tutors have busy schedules, they also lose the lesson time which could have been used for another student.

In the webapp, you will find your session or tuition support balance in the “Wallet” section of the menu tab. You can also top-up your balance at any time as well as view your history of classes that held and the ones that don’t.

At GATE Academy we pride ourselves with a team of experienced tutors, however if you need to change a tutor. You will be required to fill out our tutor-replacement form and the support team will replace the tutor with another tutor to fit your needs.

Our tutoring sessions are charged hourly and the tutoring starts from a base rate of N4,000 per hour. Our goal is to find the perfect budget-friendly rate for everyone. You can contact a member of our support team to get more information

The following secure payment methods are available: credit or debit cards (Visa, Mastercard, Verve) and instant bank transfer.

All of our tutors have had an enhanced background check. We'll also be securely recording the lessons for safeguarding reasons.

Data is stored anonymously on a secure server. They are used to individually adapt and improve our service offering. Payment data is transmitted via a secure SSL connection.

Payments on the GATE Academy webapp are processed by our payment partner Paystack.

Students and parents can choose you from the list of tutors shared with them based on our tutor-matching algorithm in relation to the specific requirements they must have filled out in the hire-a-tutor form. Please, make sure your profile is up to date with all subjects and curriculum you teach as well as your general availability.

If the student does not attend without prior reschedule or cancellation notice, wait 30 minutes and then let us know. You will be entitled to a “no-show” rate. If the session is rescheduled in time (at least 8 hours before start time for a physical class or a minimum of 2 hours before start time for a virtual class), you will not be paid.

You always have the possibility to reschedule or cancel your session with a student, as long as it is up to 8 hours before the scheduled start time for a physical class and 2 hours for an online or virtual class. All we require you to do is click on the “Reschedule/Cancel” button on the tutoring schedule for that day under the homepage and choose a new start time and/or date. Your student or the parent will then either accept or reject this request. We strongly recommend taking this action as far in advance as possible before the session start time. Please, bear in mind that if a reschedule or cancel request is at short-notice, your request may be rejected by the student or the parent, as they will have moved other plans to create time for the session. As many of our students or their parents have busy schedules, they also lose the lesson time which could have been used for other important engagements. In the event that you don’t cancel or reschedule within the grace period, the parents have the right to cancel the entire tuition support with you or you lose a certain percentage of your earnings which will be paid back to the parent as a “no-show” rate.

If your monthly earnings exceed the marginal or minimum wage earnings threshold, you must report it. The rules and limits vary from country to country. You can find out about these directly from the tax office in your state or province.

Payouts are made between the 10th and the 14th of the following month.

Kindly refer these parents to us. We are always in close contact with the respective parents as well as with the tutor and thus guarantee a seamless tutoring experience and process.

For one-to-one tutoring, you should be at least 18 years and have professional, academic and teaching skills. To become a tutor, click on the “Become a tutor” section on the web app and follow all the instructions. Once we have received your application, we will invite you to a video call with our tutor verification team where we explain everything to you and test your professional teaching skills and your personality skills. Once we’ve done this, we will notify you of the status of your application.

You can give tutoring where and when you want and save on travel time. In addition, you are part of a large community while the technical features and tools on GATE Academy ensure interesting, engaging, interactive and fun tutoring.

Your monthly earnings are heavily dependent on your availability. However, we will always endeavour to provide you with a steady stream of students and tutoring gigs.

You work as a freelancer and earn an hourly rate. You are therefore not bound by any contract. If your monthly earnings exceed the marginal or minimum wage earnings threshold, you must report it. The rules and limits vary from country to country. You can find out about these directly from the tax office in your state or province.

Please check that the “Audio” function is switched on and that your microphone is on. Please, quickly tell the tutor or your student in the chat that you cannot hear them so they can fix the problem.

Please, try to log in several times. If the problem persists, you should log out, empty the cache, restart your device and log in again. If that doesn’t solve the problem, kindly reach out to our support team.

Kindly contact our support team with a detailed description of the problem and a screenshot or image or video recording of the problem. We will try to help as soon as possible.